Confidentiality first
OTR is an independent third party. Participation and anything shared stays off the record, not reported to your employer, command, or personnel file.
How it works
Confidential support, the way the job actually needs it
Who you talk to, what stays private, and how OTR works for both individuals and agencies, no jargon.
The model
Three pillars, one promise
Rank-aware peer support
You're matched with peers who understand your role and rank, in structured sessions moderated by neutral facilitators.
Clinical backing
Behind the peer model sits licensed clinical leadership and evidence-based practice, support with real depth, not just a sympathetic ear.
Step by step
From first contact to lasting footing
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1
Reach out, quietly
A confidential first conversation. No committee, no paperwork routed to your department.
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2
Get matched
We pair you with rank-aware peer support and the right clinical backing for your situation.
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3
Stay supported
Ongoing, off-the-record sessions and a private wellness portal that fit a shift-work life.
Common questions
Straight answers
Will my department find out I used OTR?
No. OTR operates independently of your employer. Your participation and what you share are confidential and kept separate from your command and personnel file.
Is this just an EAP?
No. OTR is purpose-built for public safety, rank-aware peer support with licensed clinical backing, not a generic, one-size-fits-all hotline.
Who am I actually talking to?
Peers who understand the work, supported by licensed clinicians. Sessions are moderated by neutral facilitators.
What does it cost me?
For individuals at partner agencies, access is provided through the agency's program. If you're an individual seeking support, reach out and we'll point you in the right direction.
Ready to take the first step?
It starts with one confidential conversation.